TRAVEL Alert: COVID-19 TRAVEL UPDATE

Coronavirus (COVID-19): For the latest updates and information on travelling with us click here.

Flying with animals

Service Dogs

Service dogs trained to assist customers with vision, hearing or mobility impairments are permitted to travel on Airnorth flights provided the dog is:

  • Registered as a service animal with a relevant association;
  • Restrained close to the passenger while on board the aircraft; and
  • Placed on an absorbent mat while on board the aircraft. A suitable mat can be supplied by Airnorth provided four days’ notice is given prior to departure.

For further information and bookings please call Airnorth Reservations.

For more information on how we can assist with services, visit the Special and Medical needs page.

Travelling with Pets

PET TRAVEL WITH QANTAS FREIGHT

Your pet is an important part of the family and we want them to enjoy their journey with us just as much as you do.

Airnorth works closely with Qantas Freight to help your pet travel with you or unaccompanied on Airnorth flights. If you are intending for your pet to travel on the same flight as you, we recommend that you book your pets flight prior to making your booking as we have only a limited number of pet transport containers available.

Qantas Freight also has a range of services for unaccompanied pet and animal travel. For more information please contact Qantas Freight.

For passengers travelling to Groote Eylandt, please contact the Anindilyakwa Land Council as some animals are not permitted on the island due to strict biosecurity regulations.

Qantas Freight – Alice Springs

Qantas Freight Ground Handling
Miller Drive
Alice Springs Airport
Alice Springs NT 0871

Telephone: 13 12 13
Website: https://freight.qantas.com/contact-us.html

Qantas Freight – Broome

Broome Airport
6A Coghlan St
Broome WA 6725

Telephone: 13 12 13
Website: https://freight.qantas.com/contact-us.html

Qantas Freight – Cairns

Dakota Ave
Cairns Airport, Aeroglen QLD 4814 

Telephone: 13 12 13
Website: https://freight.qantas.com/contact-us.html

Qantas Freight – Darwin

Sir Norman Brearley Drive
Darwin Airport NT 0812

Telephone: 13 12 13
Website: https://freight.qantas.com/contact-us.html

Qantas Freight – Elcho Island

Qantas Freight Ground Handling
Elcho Island Airport
Galiwinku NT 0822

Telephone: 13 12 13
Website: https://freight.qantas.com/contact-us.html

Qantas Freight – Gold Coast

16 Eastern Avenue
Gold Coast Airport
Bilinga QLD 4225

Telephone: 13 12 13
Website: https://freight.qantas.com/contact-us.html

Qantas Freight – Gove

Gove Airport Terminal, 
Melville Bay Road, 
Nhulunbuy Gove NT 0880

Telephone: 13 12 13
Website: https://freight.qantas.com/contact-us.html

Qantas Freight – Groote Eylandt

Qantas Freight Ground Handling
Groote Eylandt Airport
Rowell Highway
Anindilyakwa NT 0822 

Telephone: 13 12 13
Website: https://freight.qantas.com/contact-us.html

Qantas Freight – Katherine

Qantas Freight Ground Handling
Katherine Airport
Dawson Drive Tindal

Telephone: 13 12 13
Website: https://freight.qantas.com/contact-us.html

Qantas Freight – Kununurra

Kununurra Airport
Victoria Highway
Kununurra WA 6743

Telephone: 13 12 13
Website: https://freight.qantas.com/contact-us.html

Qantas Freight – Maningrida

Qantas Freight Ground Handling
Maningrida Airport
Maningrida NT 0822

Telephone: 13 12 13
Website: https://freight.qantas.com/contact-us.html

Qantas Freight – Melbourne

Cnr Service and Francis Briggs Road
Melbourne Airport VIC 3043

Telephone: 13 12 13
Website: https://freight.qantas.com/contact-us.html

Qantas Freight – Millingimbi

Qantas Freight Ground Handling
Milingimbi Airport 
Milingimbi Island NT 0822

Telephone: 13 12 13
Website: https://freight.qantas.com/contact-us.html

Qantas Freight – Perth

24 Affleck Road
Perth International Airport WA 6105 

Telephone: 13 12 13
Website: https://freight.qantas.com/contact-us.html

Qantas Freight – Tennant Creek

Tennant Creek Airport 
Irvine St
Tennant Creek NT 0860

Telephone: 13 12 13
Website: https://freight.qantas.com/contact-us.html

Qantas Freight – Townsville

Qantas Freight domestic terminal
Coral Sea Drive
Garbutt QLD 4812

Telephone: 13 12 13
Website: https://freight.qantas.com/contact-us.html

Qantas Freight – Toowoomba

1511 Cecil Plains Road
Wellcamp QLD 4350

Telephone: 13 12 13
Website: https://freight.qantas.com/contact-us.html

CHECK IN FOR PETS To ensure that you and your pet have a stress-free journey, we recommend that your pet is checked-in at Qantas Freight at least 90 minutes prior to the flights departure time