TRAVEL Alert: Expected flight delays due to flight crew illness

The frequency and departure times of some services may vary from the regular schedule.

TRAVEL Alert: COVID-19 TRAVEL UPDATE

Coronavirus (COVID-19): For the latest updates and information on travelling with us click here.

Contact Us

Get in touch with us if you have any questions or comments

In addition to making bookings on airnorth.com.au, bookings can be made through our Reservations team.

Bookings: 
1800 627 474

For Qantas code share passengers, please contact Qantas on 13 13 13.

Weekdays

Weekends

Public Holidays

0800 to 1700*

CLOSED

CLOSED

*Australian Central Standard Time

Administration

4 Lancaster Road

MARRARA

PO Box 39548

WINNELLIE NT 0821 Telephone: +61 8 8920 4000 Facsimile: +61 8 8920 4095

Customer feedback

We love feedback; the good, bad and neutral. It helps us understand how we are performing and where we need to improve and what’s important to you.

You can share your feedback with us via email, mail, online or messenger.

Email: customerservice@airnorth.com.au

Online Form: online feedback form

Please note that our Customer Service Team are available to respond Monday to Friday between 08:00am to 5:00pm Australian Central Standard Time.

Employment

For employment enquiries, please contact us at: humanresources@airnorth.com.au

Marketing

For all media and sponsorship enquiries, please contact us at: marketing@airnorth.com.au

Please note this inbox is only managed on business days between 8:00am – 5:00pm. We will always work to respond to your feedback as soon as possible.

Refunds

All refund requests to contact Airnorth Reservations on FreeCall (within Australia) 1800 627 474.

Social media

Share your adventures with us by hashtagging #AirnorthAU and tagging us on Facebook @AirnorthAU and Instagram #airnorthau.