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Contact Us

Get in touch with us if you have any questions or comments

In addition to making bookings on, bookings can be made through our Reservations team.

1800 627 474


Monday to Friday              08:00am to 5:00pm Australian Central Standard Time
Saturday and Sunday      Closed
Public holidays                  Closed

For any enquiries outside of our Reservations operating hours, please contact our Afterhours Contact Centre on +61 8 8920 4003.

Afterhours Contact Centre hours of operation:

Monday to Friday              5:00pm to 08:00am
Saturday and Sunday      5:00pm to 08:00am
Public holidays                  5:00pm to 08:00am

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4 Lancaster Road


PO Box 39548

WINNELLIE NT 0821 Telephone: +61 8 8920 4000 Facsimile: +61 8 8920 4095

Customer feedback

We love feedback; the good, bad and neutral. It helps us understand how we are performing and where we need to improve and what’s important to you.

You can share your feedback with us via email, mail, online or messenger.


Online Form: online feedback form

Please note that our Customer Service Team are available to respond Monday to Friday between 08:00am to 5:00pm Australian Central Standard Time.


For employment enquiries, please contact us at:


For all media and sponsorship enquiries, please contact us at:

Please note this inbox is only managed on business days between 8:00am – 5:00pm. We will always work to respond to your feedback as soon as possible.


All refund requests to contact Airnorth Reservations on FreeCall (within Australia) 1800 627 474.

Social media

Share your adventures with us by hashtagging #AirnorthAU and tagging us on Facebook @AirnorthAU and Instagram #airnorthau.