TRAVEL Alert: COVID-19 TRAVEL UPDATE

Coronavirus (COVID-19): For the latest updates and information on travelling with us click here.

Carry-on baggage

To ensure your journey with us is as comfortable and relaxed prior to departure, here is some important information on what is considered acceptable carry- on baggage for our aircraft types.

Your carry-on baggage must comply with our carriage conditions:

  • fit under the seat in front of you or in an overhead locker
  • not exceed the carry-on baggage allowances
  • not include any dangerous goods

Carry-on baggage allowance and dimensions for Embraer E170 jet aircraft:

Airfares include a complimentary 9kg carry-on baggage allowance for each adult and child.

If travelling with an infant, customers may also carry on board any dietary and sanitation items that are needed for the flight.

*If connecting to an E120 aircraft, please ensure your carry-on baggage complies with our E120 baggage requirements.

In addition to your carry-on baggage allowance, you may also carry onboard one small personal item such as a handbag, laptop computer, overcoat, small camera, a reasonable amount of reading material or a small amount of duty-free goods (where permitted).

Carry-on baggage allowance and dimensions for Embraer E120 aircraft:

Airfares include complimentary 4kg carry-on baggage allowance for each adult and child. If travelling with an infant, customers may also carry on board any dietary and sanitation items that are needed for the flight.

                                                                                               

In addition to your carry-on baggage allowance, you may also carry onboard one small personal item such as a handbag, laptop computer, overcoat, small camera, a reasonable amount of reading material or a small amount of duty-free goods (where permitted).

When packing your carry-on:

  • Please ensure any essential medication and prescriptions that you may need access to during your flight are brought with you on board.
  • Remember the lighter the better, as there can be a fair distance to walk at some airports and limited space available within the cabin.
  • Ensure any fragile and/or valuable items are packed properly and with care.