Contact us


Phone: 1800 627 474

Reservations Centre hours of opening:
7.30am to 6.00pm Monday to Friday
8.00am to 12 noon Saturday
Please note times are Central Standard Time (CST)

For urgent after-hours booking enquiries please call Airnorth Ticketing Counter at Darwin International Airport on +61 8 8920 4003 or Qantas on 13 13 13.

For any reservations enquiries or bookings ourisde the Reservations Centre hours please phone our Darwin Airport Ticketing Counter on +61 8 8920 4003
The Darwin Airport Ticketing Counter is open daily from 3.30am to 7.30pm. Please note times are Central Standard Time (CST).


All refund requests to contact Airnorth Reservations on Freecall 1800 627 474.


4 Lancaster Road

PO Box 39548

Telephone: +61 8 8920 4000
Facsimile: +61 8 8920 4095

Customer feedback

It is important to us that all passengers are happy with the services provided by Airnorth. If you have feedback about any aspect of your dealings with us, we encourage you to let us know.

It is our commitment to resolve passenger concerns to the mutual satisfaction of both parties.  You may do this by emailing us at:

Alternatively, you can send us your comments using the online feedback form.

We will acknowledge your correspondence and aim to respond within ten working days.


For employment enquiries, please contact us at:



For all media and sponsorship enquiries, please contact us at: