Contact us

Reservations

Phone: 1800 627 474
Email: reservations@airnorth.com.au

Reservations Centre hours of opening:
7.30am to 6.00pm Monday to Friday
8.00am to 12 noon Saturday
Please note times are Central Standard Time (CST)

We wish to advise that Airnorth Reservations operating hours over Easter / Anzac Day are:

  • Good Friday 18 April - Closed
  • Saturday 19 April - 0800-1200 CST
  • Easter Sunday 20 April - Closed
  • Easter Monday 21 April - Closed
  • Tuesday 22 April - 0730-1800 CST
  • Wednesday 23 April - 0730-1800 CST
  • Thursday 24 April - 0730-1800 CST
  • Anzac Day Friday 25 April - Closed
  • Saturday 26 April - 0800-1200 CST

For urgent after-hours booking enquiries please call Airnorth Ticketing Counter at Darwin International Airport on +61 8 8920 4004 or Qantas on 13 13 13. 

Refunds

All refund requests to contact Airnorth Reservations on Freecall 1800 627 474
Once a refund has been requested any refund enquires please contact (08) 8920 4029

Administration

4 Lancaster Road
MARRARA

PO Box 39548
WINNELLIE  NT 0821

Telephone: +61 8 8920 4000
Facsimile: +61 8 8920 4095
Website: www.airnorth.com.au

Customer feedback

It is important to us that all passengers are happy with the services provided by Airnorth. If you have feedback about any aspect of your dealings with us, we encourage you to let us know.

It is our commitment to resolve passenger concerns to the mutual satisfaction of both parties.  You may do this by writing to us at:

Marketing and Communications Department
Airnorth
PO Box 39548
WINNELLIE  NT 0821

or email: marketing@airnorth.com.au

Alternatively, you can send us your comments using the online feedback form.

We will acknowledge your correspondence within three working days.

Employment

Email: humanresources@airnorth.com.au