Contact us

 

Reservations

In addition to making bookings on airnorth.com.au, bookings can be made through our Reservations team.

Phone: 1800 627 474
Email: reservations@airnorth.com.au

Reservation hours of operation:

7.30am to 6.00pm Monday to Friday- Central Standard Time
8.00am to 12 noon Saturday - Central Standard Time

For any enquiries outside of our Reservations operating hours, please contact our Afterhours Contact Centre on +61 8 8920 4003.

Afterhours Contact Centre hours of operation:

5:00am to 7:00pm Monday to Sunday- Central Standard Time
Please note that these times may vary in line with schedule requirements of Airnorth.

 

Refunds

All refund requests to contact Airnorth Reservations on FreeCall (within Australia) 1800 627 474.

Administration

4 Lancaster Road
MARRARA
PO Box 39548
WINNELLIE  NT 0821 Telephone: +61 8 8920 4000 Facsimile: +61 8 8920 4095

Customer feedback

It is important to us that all passengers are happy with the services provided by Airnorth. If you have feedback about any aspect of your dealings with us, we encourage you to let us know. It is our commitment to resolve passenger concerns to the mutual satisfaction of both parties.  You may do this by emailing us at: customerservice@airnorth.com.au
Alternatively, you can send us your comments using the online feedback form.

Please note this inbox is only managed on business days between 8:00AM - 5:00PM. We will always work to respond to your feedback as soon as possible.
For any urgent enquiries, please contact phone numbers listed under Reservations above.

Employment

For employment enquiries, please contact us at: humanresources@airnorth.com.au

Marketing

For all media and sponsorship enquiries, please contact us at: marketing@airnorth.com.au 

Please note this inbox is only managed on business days between 8:00AM - 5:00PM. We will always work to respond to your feedback as soon as possible.

Social media

Share your adventures with us by hashtagging #AirnorthAU and tagging us on Facebook and Instagram.