Flying with animals

Service dogs

Service dogs trained to assist customers with vision, hearing or mobility impairments are permitted to travel on Airnorth flights provided the dog is:

• Registered as a service animal with a relevant association;
• Restrained close to the passenger while on board the aircraft; and
• Placed on an absorbent mat while on board the aircraft. A suitable mat can be supplied by Airnorth provided four days’ notice is given prior to departure.

For further information and bookings please call Airnorth Reservations.

Travelling with pets

Airnorth cannot accept check-in of any animals at their major airports counters. All animals must be lodged with Qantas Freight 90 minutes prior to scheduled departure time.

Qantas Freight
Sir Norman Brearly Drive
DARWIN AIRPORT NT 0812
Telephone: 13 12 13
Website: www.qantas.com.au/qfreight/qfe/contact-us/au/en

Passengers wishing to travel with pets from Arnhem Land into Darwin, please first contact Airnorth Reservations on 1800 627 474.

Passengers wishing to travel with pets from Darwin into Arnhem Land, please contact Qantas Freight on 13 12 13.

Please note that all pets entering Groote Eylandt must have a certificate confirming they have been neutered [desexed].

For all other enquiries about the carriage of animals, please contact Qantas Freight. Carriage of animals will be at the discretion of Qantas Freight.