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Check-in
Check-in opening times
Check-in opens 2 hours before departure for all domestic and international flights
Domestic flights
Passengers are required to check-in at least 60 minutes before the flight is due to depart.
Check-in closes 30 minutes prior to departure (excluding Melbourne Airport Terminal 4, check-in closes 45 minutes). No passenger will be accepted after this time and no exceptions will apply. Depending on your fare conditions, a failure to check-in on time may also result in:
- the loss of the fare. You will need to make a new booking and pay for a new ticket if you wish to travel, OR
- the payment of a change fee plus any difference between the fare for your new booking and the original fare.
If you have an e-ticket or paper ticket and are travelling within Australia, please bring photographic identification such as a driver's licence or passport or social security card for booking confirmation.
International flights
Passengers are required to check-in at least 90 minutes before the flight is due to depart.
Check-in closes 45 minutes prior to departure. No passenger will be accepted after this time and no exceptions will apply. Depending on your fare conditions, a failure to check-in on time may also result in:
- the loss of the fare. You will need to make a new booking and pay for a new ticket if you wish to travel, OR
- the payment of a change fee plus any difference between the fare for your new booking and the original fare.
Before departure, it is important to consider what travel documents you require: visas, customs, forms of identification and quarantine information.
Connecting flights
Airnorth does not guarantee flight connections with other airlines/multiple flights or cover expenses resulting from missed connections. It is the passenger's responsibility when making bookings to allow time for baggage collection and re-check. Travel insurance is recommended.
Connecting time between Airnorth flights:
|
Domestic to domestic |
30 minutes [when holding boarding passes for all flights] |
|
Domestic to international |
90 minutes |
|
International to domestic |
90 minutes |
Arrival documents
For international flights, when required, arrival documents will be handed to you at check-in or distributed by cabin crew during the flight. For arrival at an Australian international airport you will receive a Passenger Card that you need to complete, ready for presentation with your passport at passport control.
Check-in locations
|
Darwin |
Main Terminal |
Airnorth check-in counters |
| Melbourne | Tullamarine Airport - Terminal 4 | Airnorth check-in counters |
| Toowoomba | Brisbane West Wellcamp Airport | Airnorth check-in counters |
|
Perth |
Domestic Terminal - T3 |
Airnorth check-in counters |
|
Kununurra |
Main Terminal |
Airnorth check-in counter |
|
Townsville |
Main Terminal |
Qantas check-in counters |
| Broome | Domestic Terminal | Qantas check-in counter |
| Dili, Timor-Leste | International Airport | General check-in counters |
| Cairns | Domestic Terminal | Airnorth check-in counters |
| Gove (Nhulunbuy) | Main Terminal | Airnorth check-in counter |
| Katherine | Main Terminal | Airnorth check-in counter |
| Tennant Creek | Main Terminal | Airnorth check-in counter |
| Alice Springs | Main Terminal | Qantas check-in counters |
| Maningrida | Main Terminal | Airnorth check-in counter |
| Elcho Island | Main Terminal | Airnorth check-in counter |
| Groote Eylandt | Main Terminal | Airnorth check-in counter |
Security at the airport
Information regarding security and acceptable identification can be found on the security page.