Air Sale and Air Web fare rules

Changes can be made by phoning Airnorth Reservations 1800 627 474.

Changes before the day of scheduled departure:

• At the time of making the change you are required to pay the change fee applicable as at the date of the change and any fare difference between the fare for your new booking and the original fare.
• Your original fare may be used as credit toward the payment of a new fare of equal or higher value, provided the new fare conditions are met.
• Your new booking must be for travel anywhere on the Airnorth network within 12 months of the date that the original ticket was issued.
• You are unable to re-book and travel on the same day.

Changes on the day of scheduled departure:

• Not permitted. Loss of fare.

Not permitted.

Cancellations

Before the day of scheduled departure:

• Ticket value can be used toward payment for a new booking for travel anywhere on the Airnorth network within 12 months of the date that the original ticket was issued.
• You are unable to re-book and travel on the same day.
• No refund.

On the day of scheduled departure:

• Not permitted. Loss of fare.

• Infants (under 2 years) not occupying a seat travel free of charge on domestic flights.
• Discounts apply for infants (under 2 years) with a seat. Discounts are based on the fare type and the fare amount (excluding fees and surcharges) paid by the adult travelling, plus any surcharges, fees and taxes that apply. The exact total will be quoted once you have selected your flights.
• Infants must be accompanied, with a maximum of one infant per adult travelling.
• Infants on international services are charged at 20% of the full economy Y class fare.