Air Sale Airfare Rules

Travel class Economy
Flight changes

Changes can be made by phoning Airnorth Reservations 1800 627 474

Some changes can also be made online via Manage My Booking

Changes before the day of scheduled departure:

  • At the time of making the change you are required to pay the applicable change fee and the airfare difference between the fare you original purchased and the best available airfare
  • Your original airfare may be used as credit towards the payment of the new airfare
  • Your new booking must be for travel anywhere on the Airnorth network within 12 months of the date that the original ticket was booked

Changes on the day of scheduled departure:

  • Not permitted. The airfare will be forfeited.

Re-routing of airfare:

  • Change of original route booked is not permitted
Name changes

Not permitted unless upgraded to next available fare class and name change fee paid

Refunds Not permitted
Payment Immediate payment required upon booking. Credit card fees may apply.
Cancellations

Before or on the day of scheduled departure:

  • Your original airfare may be placed onto credit and used toward the payment of a new airfare with applicable change fees
  • Credit is valid for a maximum of 12 months from the original date of booking
  • Your new booking must be for travel within 12 months of the date that the original ticket was booked

After the day of scheduled departure:

  • Not permitted
Children/Infants
  • Children are classified as being between 2-11 years of age inclusive and are required to occupy their own seat. No discounts
  • Infants are classified as 0-1 years of age (under 2 years)
  • Infants must be accompanied, with a maximum of one infant per adult travelling
  • Infants not occupying a seat travel free of charge.
  • More information on travelling with infants