Air Flex fare rules

Travel class Economy
Booking changes

Changes can be made by phoning Airnorth Reservations 1800 627 474.

  • Your original fare may be used as credit toward the payment of a new fare of equal or higher value, provided the new fare conditions are met.
  • At the time of making the change you are required to pay any fare difference between the fare for your new booking and the original fare.
  • Ticket value can be used toward payment for a new booking for travel anywhere on the Airnorth network within 12 months of the date that the original ticket was issued.
Name changes

Permitted

Cancellations
(including no- show)

Fare is fully refundable with the exception of Arnhem Land routes (Maningrida, Milingimbi and Elcho Island). In the event of no-show on these services, tickets remain valid for travel as per the original itinerary on a stand-by basis only, however no refund is available.

Children/infants
  • Infants (under 2 years) not occupying a seat travel free of charge on domestic flights and at 20% of the adult fare paid on international flights
  • Discounts apply for infants (under 2 years) with a seat and children (2 to 11 years). Discounts are based on the fare type and the fare amount (excluding fees and surcharges) paid by the adult travelling, plus any surcharges, fees and taxes that apply. The exact total will be quoted once you have selected your flights.
  • Infants must be accompanied, with a maximum of one infant per adult travelling.
  • Infants on international services are charged at 20% of the full economy Y class fare.