Airfare rules

AIR SALE AIR WEB AIR SAVER AIR FLEX

Prior to
day of
departure

On day of departure Prior to
day of
departure
On day of departure

Prior to
day of
departure

On day of departure Prior to
and on day
of departure
Payment Instant purchase Instant purchase Instant purchase

Must be completed within 14 days after reservations are made, or at least 14 days before departure

Flight or Date
Change

Permitted with applicable
+ change fee

Permitted with applicable
+ change fee
Permitted with applicable
+ change fee
Permitted
Re-routing Not permitted Not permitted Permitted subject to change fee Permitted
Name Change Not permitted unless upgraded to next available fare with applicable ticket change fee + name change fee Not permitted unless upgragded to next available fare with applicable ticket change fee + name change fee Permitted subject to name change fee Permitted

Cancellation/ Refund

No refund but ticket credit valid for 12 months at same or next available fare with applicable
+ change fee

No refund but ticket credit valid for 12 months at same of next available fare with applicable
+ change fee
No refund but ticket credit valid for 12 months at same of next available fare with applicable
+ change fee
Permitted#
No Show No refund or credit No refund or credit No refund or credit Refund or credit#

Child Fare (2-11 incl.)

Not available Not available Not available 80% of Adult Fare

 Infants  (under 2) without a seat

No charge No charge No charge No charge
Full Airfare Rules View full
AIR SALE airfare rules
View full
AIR WEB airfare rules
View full
AIR SAVER airfare rules
View full
AIR FLEX
airfare rules

Flight changes

*book now pay later is only applicable for account arrangements only and is not applicable to online bookings.

#AIR FLEX changes permitted on the day of departure except Arnhem Land (MNG,ELC,MGT) – stand by only.

This is intended as a guide only. Full conditions are available when booking.