Flying with animals

Service dogs

Service dogs trained to assist customers with vision, hearing or mobility impairments are permitted to travel on Airnorth flights provided the dog is:

• Registered as a service animal with a relevant association;
• Restrained close to the passenger while on board the aircraft; and
• Placed on an absorbent mat while on board the aircraft. A suitable mat can be supplied by Airnorth provided four days’ notice is given prior to departure.

For further information and bookings please call Airnorth Reservations.

Travelling with pets

Airnorth cannot accept check-in of any animals at their major airports counters. All animals must be lodged with Australian Air Express 90 minutes prior to scheduled departure time.

Australian Air Express
Sir Norman Brearly Drive
DARWIN AIRPORT NT 0801
Telephone: 13 12 13
Website: www.aae.com.au/about/contact

Passengers wishing to travel with pets on the Arnhem Land routes, please first contact Australian Air Express to book the animal. Once the booking is confirmed, please contact Airnorth on phone 1800 627 474 to confirm that you are travelling with an animal.

Please note that all pets entering Groote Eylandt must have a certificate confirming they have been neutered [desexed].

For all other enquiries about the carriage of animals, please contact Australian Air Express. Carriage of animals will be at the discretion of AAE.