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Check-in

Domestic flights

Passengers are required to check-in at least 60 minutes before the flight is due to depart.

Check-in closes 30 minutes prior to departure. No passenger will be accepted after this time and no exceptions will apply. Depending on your fare conditions, a failure to check-in on time may also result in:

If you have an e-ticket or paper ticket and are travelling within Australia, please bring photographic identification such as a driver's licence or passport or social security card for booking confirmation.

International flights

Passengers are required to check-in at least 90 minutes before the flight is due to depart.

Check-in closes 45 minutes prior to departure. No passenger will be accepted after this time and no exceptions will apply. Depending on your fare conditions, a failure to check-in on time may also result in:

Before departure, it is important to consider what travel documents you require: visas, customs, forms of identification and quarantine information.

Connecting flights

Airnorth does not guarantee flight connections with other airlines/multiple flights or cover expenses resulting from missed connections. It is the passenger's responsibility when making bookings to allow time for baggage collection and re-check. Travel insurance is recommended.

Connecting time between Airnorth flights:

Domestic to domestic

30 minutes [when holding boarding passes for all flights]

Domestic to international

90 minutes

International to domestic

90 minutes

Arrival documents

For international flights, when required, arrival documents will be handed to you at check-in or distributed by cabin crew during the flight. For arrival at an Australian international airport you will receive a Passenger Card that you need to complete, ready for presentation with your passport at passport control.

Check-in locations

Security at the airport

Information regarding security and acceptable identification can be found on the security page.